Privacy Policy

Last updated: May 22, 2025

Introduction

CyberGuard Marketing is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your data when you visit our website, use our services, or interact with our digital marketing security solutions.

We understand that privacy is fundamental to trust, especially in the cybersecurity and digital marketing industry. Our practices are designed to exceed industry standards and comply with all applicable data protection regulations, including the General Data Protection Regulation (GDPR) and other relevant privacy laws.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services or website.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you request information about our services, register for consultations, or communicate with us. This may include:

  • Name and professional title
  • Company information and industry details
  • Professional contact preferences
  • Marketing security requirements and challenges
  • Technical specifications and current infrastructure details

Technical Information

When you visit our website, we automatically collect certain technical information to improve our services and ensure security:

  • IP address and geographic location data
  • Browser type, version, and operating system
  • Device characteristics and screen resolution
  • Website navigation patterns and page interactions
  • Referral sources and search terms used
  • Time stamps and session duration information

Service Usage Data

For clients using our cybersecurity and marketing services, we collect additional data necessary to provide and improve our services:

  • Security event logs and threat detection data
  • Marketing campaign performance metrics
  • System configuration and integration details
  • Support interactions and service requests
  • Training completion and certification records

How We Use Your Information

We use the information we collect for various purposes, all designed to provide you with the best possible service while maintaining the highest security standards. Our data processing activities are based on legitimate business interests, contractual necessity, and your consent where required.

Service Delivery

  • Providing cybersecurity and marketing services
  • Customizing solutions to your specific needs
  • Monitoring and maintaining service quality
  • Providing technical support and consultation

Communication

  • Responding to inquiries and service requests
  • Sending important service updates and notifications
  • Providing educational content and industry insights
  • Scheduling consultations and training sessions

Security and Compliance

  • Detecting and preventing security threats
  • Ensuring compliance with industry regulations
  • Conducting security audits and assessments
  • Maintaining audit trails and incident records

Improvement and Analytics

  • Analyzing service performance and effectiveness
  • Developing new features and capabilities
  • Understanding user preferences and behaviors
  • Optimizing website performance and user experience

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in specific circumstances and with appropriate safeguards in place to protect your privacy and security.

Service Providers

We may share information with trusted third-party service providers who help us deliver our services, such as cloud hosting providers, analytics platforms, and cybersecurity tools. These providers are contractually bound to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others. We will notify you of such disclosures when legally permitted.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice and ensure that the acquiring party maintains the same level of privacy protection.

Data Security Measures

As a cybersecurity company, we implement industry-leading security measures to protect your personal information. Our security framework includes multiple layers of protection designed to prevent unauthorized access, disclosure, alteration, or destruction of your data.

Encryption

End-to-end encryption for all data transmission and storage

Monitoring

24/7 security monitoring and threat detection systems

Access Control

Multi-factor authentication and role-based access controls

Your Privacy Rights

Under applicable data protection laws, including GDPR, you have several rights regarding your personal information. We are committed to facilitating the exercise of these rights and will respond to requests within the required timeframes.

1

Right to Access

You can request a copy of the personal information we hold about you, including details about how it's processed.

2

Right to Rectification

You can request correction of inaccurate or incomplete personal information we hold about you.

3

Right to Erasure

You can request deletion of your personal information in certain circumstances, subject to legal and contractual obligations.

4

Right to Portability

You can request to receive your personal information in a structured, commonly used format for transfer to another service provider.

International Data Transfers

Our services may involve the transfer of your personal information to countries outside the European Economic Area. When such transfers occur, we ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

We use various legal mechanisms to ensure adequate protection, including Standard Contractual Clauses approved by the European Commission, adequacy decisions, and other recognized transfer mechanisms. We regularly review and update these safeguards to maintain compliance with evolving international data protection requirements.

For clients requiring data to remain within specific geographic boundaries, we offer region-specific hosting and processing options to meet your compliance requirements and business needs.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Our retention periods are based on the nature of the information and the purposes for which it is processed.

Retention Schedule

Website analytics data 26 months
Marketing communications preferences Until withdrawal
Service delivery and support data 7 years
Security incident logs 10 years

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you through prominent notices on our website, direct communication, or other appropriate methods.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. The date of the most recent update is indicated at the top of this page.

If you have questions about any changes or need clarification about how they might affect you, please don't hesitate to reach out through our available communication channels. Your continued use of our services after changes take effect constitutes acceptance of the updated Privacy Policy.

Contact and Questions

If you have questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, we provide multiple ways to get in touch with our privacy team. We are committed to responding promptly and thoroughly to all privacy-related inquiries.

For immediate assistance with privacy concerns or to report suspected data breaches, please use the contact mechanisms available on our website. Our privacy team monitors these channels regularly and prioritizes privacy-related communications.

This Privacy Policy is part of our comprehensive approach to data protection and works alongside our Terms of Service and Cookie Policy to provide you with complete information about your rights and our responsibilities.

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